Wendy LogoWendy

Wendy Cloud Privacy Policy

Last Updated: November 5, 2025

This Privacy Policy explains how Wendy Labs Inc. (“Wendy Cloud,” “we,” “our,” or “us”) collects, uses, and protects your information when you use our products, services, websites, and software (collectively, the “Services”).

By using our Services, you agree to the terms of this Privacy Policy.

1. Information We Collect

1.1 Information You Provide

We collect information you provide directly to us, including:

  • Account information (e.g., name, email address, organization name).
  • Billing information (e.g., payment method, address).
  • Communications (e.g., support requests, feedback).
  • Content or data you upload while using the Services.

1.2 Information We Collect Automatically

When you use our Services, we may automatically collect:

  • Device information (e.g., hardware model, operating system, browser type).
  • Log information (e.g., IP address, timestamps, pages viewed).
  • Usage data (e.g., features used, actions taken, session duration).
  • Diagnostic data for performance and crash analysis.

1.3 Information from Third Parties

We may receive information about you from third-party services (e.g., Google, GitHub, or Linear) if you choose to link or authenticate through them.

2. How We Use Information

We use your information to:

  • Provide, operate, and improve our Services.
  • Personalize user experiences and communications.
  • Communicate with you about updates, support, and security notices.
  • Process payments and manage billing.
  • Detect, prevent, and address fraud or misuse.
  • Comply with legal obligations.

We do not sell your personal information.

3. How We Share Information

We may share information in the following circumstances:

  • Service Providers: With vendors who perform services on our behalf (e.g., hosting, analytics, billing).
  • Legal Requirements: If required by law, subpoena, or government request.
  • Business Transfers: In connection with a merger, acquisition, or sale of company assets.
  • With Your Consent: When you explicitly authorize sharing with another service or organization.

4. Data Retention

We retain personal data as long as necessary to provide the Services, comply with our legal obligations, resolve disputes, and enforce agreements. You may request deletion of your account data by contacting us at privacy@wendy.sh.

5. Security

We use reasonable administrative, technical, and physical safeguards to protect your data from loss, theft, misuse, or unauthorized access. However, no system is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

Depending on your location, you may have rights to:

  • Access, correct, or delete your personal information.
  • Object to or restrict certain data processing.
  • Withdraw consent at any time (where applicable).

To exercise your rights, contact us at privacy@wendy.sh. We will respond within a reasonable time.

7. International Data Transfers

If you access the Services from outside the United States, your data may be transferred and processed in the United States where privacy laws may differ from your jurisdiction.

8. Third-Party Services and Links

Our Services may link to third-party websites or integrations (e.g., Google Cloud, GitHub). We are not responsible for the privacy practices of those third parties. Review their privacy policies for more information.

9. Data Deletion and Retention

If you delete data from our cloud service, it enters a limited retention window for operational backups. We retain deleted data for approximately 30 days; after that, it is permanently removed and cannot be recovered.

We do not inspect the contents of your data while it is stored on the Service, beyond automated processing necessary to provide and secure the product.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last Updated” date at the top reflects the most recent version. Your continued use of the Services after changes are posted means you accept the revised Policy.

11. Contact Us

For privacy-related questions or requests, contact us at: